Frequently asked questions
Quick answers about the tools, tokens, payments and your account. Can't find yours? Write to us.
General
Inkizo is a set of AI tools for authors who publish on Amazon KDP: Content Studio writes book content, Cover Studio designs covers, Listing Studio writes the Amazon listing and Ads Studio plans your Amazon Ads campaign. See them all on the tools page.
No. Each tool asks a few simple questions and does the heavy lifting. You can review and change everything before you use it.
Yes, you can use what you create in your own books and listings. AI can make mistakes, so read everything before you publish. You are responsible for your final book and for following Amazon's current rules, including their rules about telling them when content is AI-generated.
Tokens and payments
Tokens are the credits that pay for the tools. Every tool shows its cost on its main button before you start, and your balance is shown at the top of the tool.
Open any tool and use the link next to your balance to buy more. The payment options available are shown at checkout. We never see or store your full card number.
No. All token purchases are final, because the credits are digital, are available the moment you buy them, and our payment and AI costs leave only a small margin. We do fix our own mistakes, such as tokens that were paid for but not credited. Read the full Refund Policy before you buy.
If a tool cannot finish because of an error, the tokens for that job go back to your balance. If you think you were charged for something that did not finish, email contact@inkizo.com with your account email and we will check it.
No. Tokens have no cash value and are for your own account.
The tools
Yes. You can upload a PDF, DOCX, EPUB, TXT, MD, RTF or HTML file. The book is read in your browser, and only a short sampled excerpt is sent to write the listing. If you prefer, describe the book in a few words instead.
No. Ads Studio plans the campaign: the default bid, placement adjustments, daily budget, a profit outlook and a list of keywords by match type. You then enter it in your Amazon Ads account. Results depend on your book, your market and Amazon, so we cannot promise sales or profit.
The tools follow Amazon KDP limits and formats, but Amazon makes the final decision. Always check your cover, listing and content against the current KDP guidelines before you submit.
Listing Studio and Ads Studio keep a recent list of your results for a limited time (each tool shows how long), and opening one costs nothing. Download anything you want to keep for the long term.
Yes. Listing Studio and Ads Studio let you choose the language and the Amazon store you sell in.
Account and privacy
Use the "Forgot password" link on the log-in page and we will email you a reset link. If the email does not arrive, check your spam folder or contact us.
No, we do not use your content to train our own models. To create your result, the parts you submit are processed by AI service providers acting for us. Details are in our Privacy Policy. Please do not enter sensitive personal data.
Email contact@inkizo.com from the address on your account and we will delete or anonymise your data. We may need to keep some records, for example invoices, as long as the law requires.
Affiliate program
Yes. Members of our affiliate program earn a commission on the purchases of people they refer. The rate, the waiting period and the payout rules are on the Affiliate Program page.
Support
Email contact@inkizo.com or message us on WhatsApp at +34 610 101 090. We usually answer within 24 hours on business days.
Your account email, the tool you were using, what you expected to happen and what happened instead. A screenshot of any error message helps a lot.
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Still have a question?
Write to us and a real person will answer, usually within 24 hours on business days.